Data Deletion Instructions

How to Request Data Deletion

If you are a business using KindClerk, or a customer who has interacted with a business using our platform, you have the right to request the deletion of your data.

To request data deletion, please email us at:

support@kindclerk.com

In your email, please include the business name and/or the phone number associated with the data you wish to have deleted. We will process your request and delete the data within 30 days of receipt.

What Data Is Deleted

Upon receiving a valid data deletion request, we will permanently remove:

• Messages: All conversation histories and media exchanged through our platform.
• Contacts: Any customer profiles, phone numbers, and associated tags.
• Tokens: Authentication tokens and system user tokens used for platform integrations.

Data Retention

Please note that certain data may be retained for a limited period if required by law or for legitimate business purposes such as fraud prevention, in accordance with our Privacy Policy.